Terms and conditions of www.triggerextremesports.com website:

1. Applicability

These general conditions apply to:

- The international purchase of products of the TRIGGER EXTREME SPORTS brand made on the website: www.triggerextremesports.com.

- The use of information, documents, images, films, features, soundtracks and / or other services appearing on the website: www.triggerextremesports.com.

2. Order / Buy on our website

In order to be able to place an order on our website www.triggerextremesports.com, you must:

- be 16 years of age or over;

How to order

To be able to place an order, you must have an e-mail address and set your browser so that it accepts both cookies and pop-ups, in order to be able to fully use the website www .triggerextremesports.com.

This includes adding items to your cart and paying for your order.

It is easy to order on the website www.triggerextremesports.com:

- Find the products you want,

- Add the products to your basket,

- Check your order,

- Choose from delivery and billing options,

- Confirm your order,

- Pay your order,

- Receive a confirmation of your order on your e-mail address.

By clicking on the "Confirm order" button, you send us your order as it appears on the last screen of the ordering process. Once the order has been registered, a confirmation message will automatically appear on the site, indicating the order number and details of the products purchased. The purchase contract is now concluded.

A copy of the automatic order confirmation will also be sent to your e-mail address. We recommend that you print or download this document for future reference. We explicitly reserve the right not to accept your order or to cancel the purchase contract after automatic order confirmation.

Our right to refuse your order or cancel the purchase contract

We reserve the right to refuse an order for any reason whatsoever. We also reserve the right to cancel any purchase (an order that we have already accepted) in the following situations (among others), without being held responsible for any damages or costs incurred:

- The product is not available / in stock (any payment will be refunded),

- Your bank details are not correct or cannot be verified,

- Your order is identified by our security systems as being unusual or susceptible to fraud,

- We have not received your payment by bank transfer within 12 calendar days of accepting your order,

- We have reason to believe that you are under 16,

- We have reason to believe that you are a reseller,

- The price indicated contained an error,

- We were unable to deliver to the address you gave us.

Data control

When you send us your order, we may check it before processing it. These checks may concern your address, your creditworthiness and the verification of the absence of fraud.

Regarding this last point: we perform partially automated checks on all purchases in order to filter out unusual or suspicious transactions, or transactions that may be identified as susceptible to fraud. Any suspected fraud will be investigated and, if necessary, prosecuted. By submitting your order, you agree to these terms.

3. Price/Payment

Payment methods

You can pay for your purchases by Visa, Mastercard, American Express, Paypal and Google Pay, thanks to our recognized and secure partner Stripe. You can also pay by bank transfer. Our bank details will be sent to you upon confirmation of your order. We will process your order as soon as payment is received. For any questions, you can contact us via the Contact Us section or by email at info@triggerextremesports.com.

We do not accept any payment methods other than those mentioned in the Payment Methods section, as our system is not designed to process other payment methods. Please do not attempt to pay by any payment method other than those mentioned in the Payment Methods section. If you use another payment method, we cannot be held responsible for loss of payment or any other damages that may result from this act.

Payment processing

Payments can only be processed if billing details are verified.

If you pay by credit/debit card, you will be charged as soon as your order is confirmed.

Please note that if you pay by bank transfer, we will deliver after receiving your payment. This can last several days. If payment has not been received within 12 business days of your order date, your purchase will be void.

Retention of title

We reserve ownership of the products until full payment for these products has been received.

Price and currency

The prices of the products indicated on the website www.triggerextremesports.com include the Value Added Tax (VAT) in the countries of the European Union.

Shipping costs are due with each order placed. The exact amount of shipping costs depends on the country your order is being shipped to and the amount of your order.

The prices are indicated and due in Euros.

Your total price

The total price indicated on the last screen of the payment procedure includes taxes and shipping costs. The prices are also indicated in the confirmation of receipt of your order (which you can print or download for future reference).

If you pay by credit/debit card, the total amount of your order will appear on your bank statement in the currency of your country.

Please transfer the exact amount mentioned on the order confirmation and proceed by separate transfer for each order, using the unique reference number indicated in your order confirmation.

Price changes

The prices of the products appearing on the website www.triggerextremesports.com are subject to change. We reserve the right to change prices without notice. Subject to clause 3 above, the prices appearing at the time of purchase are the prices applicable to that purchase.

Please transfer the exact amount mentioned on the order confirmation and proceed by separate transfer for each order, using the unique reference number indicated in your order confirmation.

Price errors

Please note that although the website www.triggerextremesports.com is carefully compiled, it is possible that the prices indicated on our website www.triggerextremesports.com contain errors. We are not bound by our offer in any way and we reserve the right to cancel your purchase when this product contains such an error.

4. Security of transactions 

Our payment system is secure 

TRIGGER EXTREME SPORTS has implemented a transaction security process, the SSL protocol ("secure socket layer"), which is currently one of the strongest encryption platforms. Your payment details are encrypted the moment you enter them until the transaction is complete. They are in no way saved on a public server. Your card information is protected by PCI DSS v3.2 security standards. 

The SSL protocol ensures the reliability and security of transactions carried out online by encrypting all the personal data essential to the processing of your orders as well as the means of payment used. During transfers via the Internet, it is then impossible to access your personal data. No bank details will be kept. There are several ways you can confirm the reliability of a website. You can first check at the bottom of your browser for the presence of the sign which certifies an encrypted transmission of information. In general, you observe a padlock. You can also see the secure transmission in the address of the page on your browser, called URL. This address begins with “https” instead of “http”. The added “s” shows that it is a secure page. 

Although we use encrypted security software, the security of information and payments transmitted over the Internet cannot be fully guaranteed. TRIGGER EXTREME SPORTS cannot be held liable for damage resulting from the use of electronic means of communication, including - but not limited to - damage resulting from failure or delay in the transmission of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and for the transmission of viruses. 

5. Shipping and Delivery 

Shipping your order 

We ship products Monday through Saturday. We do not ship on public holidays. We can only process an order if the delivery address is a personal or professional address in one of the countries mentioned in the available list. 

Packages are usually dispatched within one business day of receipt of payment. The maximum shipping time is 2 working days following receipt of payment. They are shipped via the carrier of your choice with a tracking number which will be available in your customer area as soon as your package is taken over by the carrier. Box sizes are appropriate and your items are properly protected. Particular attention is paid to fragile items. If possible, we try to deliver in one go and not split the delivery. 

Delivery delay 

For the delivery of items, we offer delivery with the most relevant partner for your delivery address including UPS, Colissimo and Mondial Relay. We try to meet delivery times to the extent commercially reasonable. We are usually successful in this, but we cannot guarantee delivery of the products within the time specified. For any delay in delivery, please contact us via the Contact Us section or by email at info@triggerextremesports.com

Inspection on delivery 

Upon delivery, please check the packaging to see if the products are damaged. If the products appear to be damaged, please do not accept delivery. We will refund you the purchase price of the products and all delivery costs as soon as the deposit has registered the return of your order. Please also note that you must check the products within a reasonable time of receipt. We consider that you have accepted the products unless you inform us within 30 days of receipt. 

6. Shipping costs 

Shipping cost calculation 

Shipping costs are due with each order placed. The exact amount of shipping costs is calculated according to the country of delivery and the carrier chosen. Shipping costs include preparation and packaging costs as well as shipping costs. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping costs apply to each of them.

7. Cancellations and Returns

Order cancellation before delivery

You have the possibility of canceling any order of products, free of charge and without giving any reason, provided that it has not already been dispatched.

If you have submitted an order and wish to cancel it, please check the status of your order first by clicking on the Orders link at the bottom of the www.triggerextremesports.com website. If your order status is "Pending" or "Pending", we may still be able to cancel your order; contact us via the Contact Us section or by email at info@triggerextremesports.com to request an order cancellation.

Our Customer Service representatives will instruct the depot staff to cancel your order. If they can accommodate your request, they will send you a confirmation email and the cancellation will be free.

Returning defective products after delivery

You have the right to return products that have been delivered to you if they are faulty or do not conform to your order when you receive them. After noting the defect, you have the legal duration of the product warranty to return the product.

Returning products after delivery, for any reason

If, for any reason, you are not satisfied with the products you have ordered, you can return them to us within 30 days of delivery, without giving any reason, provided that :

- The products have not been washed or used in any way,

- The product is intact and in its original packaging (carefully opened packaging will not be considered damaged packaging),

- The product is complete, for example: both items of a pair must be returned.

You cannot return to us:

- Products that have been tampered with,

- Products that have been worn or used,

- Products that you have damaged yourself,

Exchange a product

For an exchange, you can return your product in its original condition and its packaging in good condition, within 30 days.

To obtain another color, another size or any other products, please contact us via the Contact Us section or by email at info@triggerextremesports.com.

Return postage is your responsibility and new postage is our responsibility.

Refund Information

For a refund, you can return your product in its original condition and packaging in good condition, within 30 days.

If you return defective or non-compliant products with your order, and your complaint is justified, the purchase price and shipping costs will be refunded to you. If you are returning items for reasons other than defectiveness or non-compliance with your order, you will be responsible for paying the return postage.

Refunds will be made by bank transfer. You will need to provide your bank details (IBAN and BIC) to Customer Service when returning your order. We will then be able to refund the amount directly to your bank account. You will receive the refund once the product has been returned and checked into the depot.

How to return a product

For Metropolitan France, please contact us via the Contact Us section or by email at info@triggerextremesports.com to obtain a return slip in order to drop off the suitably packaged products at the post office.

For other regions and countries, please contact us via the Contact Us section or by email at info@triggerextremesports.com before your order is shipped back to this address:

Trigger Extreme Sports

Rainbow Skateboards

32 East Street

92100 Boulogne-Billancourt, France

+33 689558448

8. Conditions applicable to pre-ordered products

Pre-ordering is the procedure allowing you to order a product before its launch date on the market. Due to the nature of pre-orders, pre-ordered products are subject to the following specific terms:

Delivery

Pre-ordered products are intended to be delivered before their market launch date, provided that we have received your payment on time. The concrete delivery times depend on when the product is available in our warehouse. Standard delivery times apply from the moment the pre-ordered product is available in our warehouse.

Payment

Your payment will be debited upon receipt of your order (or, in the case of a bank transfer, as soon as possible). We will not launch the execution of your order before having received the payment. For bank transfers, this may mean that the delivery will take place later than indicated in the previous point.

Separate deliveries

Pre-ordered products are shipped separately. They will not be shipped with regular products that you may have ordered.

Product launch date

You can find the expected market launch date for your pre-ordered product on the product description page.

9. Conditions applicable to promotional codes (discounts)

When used in accordance with its terms, a promotional code entitles the user to an exceptional promotion/discount for the purchase of a single product or the order of several products during the period indicated on the promotional code. concerning.

Promotional codes are personal, non-transferable and can only be used in direct connection with online purchases on the www.triggerextremesports.com website. You cannot sell, barter or give away a promotional code. You may not load or make available a promotional code on any website or through any other public offers, giveaways, sales or barters. You may not use promotional codes for commercial purposes.

The promotional code is linked to the TRIGGER EXTREME SPORTS brand. You may not use the Promo Code with any other brand, company, or name, or use the Promo Code in any manner that is unlawful, abusive, disrespectful, or in any other way that may damage the reputation of TRIGGER EXTREME SPORTS.

Only one promotional code can be used per order. Promotional codes cannot be combined with any other special offer.

Promotional codes are not redeemable for cash.

TRIGGER EXTREME SPORTS is under no obligation to reissue or refund promotional codes. However, if we decide to reissue or refund a promotional code, we will need your promotional code to do so. Please keep a copy, this promotional code is neither reissued nor replaced in case of loss.

Without prejudice to any other rights held by TRIGGER EXTREME SPORTS, we have the right to immediately cancel a promotional code if we have reason to believe that a promotional code is being used in violation of the above or is being misused. or if we have other reasons to do so.

10. Availability

The processing of all orders placed on the website www.triggerextremesports.com is subject to availability. We try to ensure that all items offered for sale are in stock. However, we reserve the right to refuse any order or cancel any approved order if the products are sold out. In such a case, we will notify you by e-mail and all payments will be refunded.

If you have more than one item in your cart, the rest of the products in your order will be processed and out-of-stock items will not be shipped. You will receive an email notification informing you of the status of the order.

11. Validity of offers

Offers on the www.triggerextremesports.com website are only valid at the time they appear on the www.triggerextremesports.com website, unless a specific period is indicated on the www.triggerextremesports.com website. We are under no obligation to honor any offer if the content of the website www.triggerextremesports.com contains a spelling error, an incorrect price or any other erroneous or incorrect information. We reserve the right to cancel any purchase in the event of such an error.

12. Warranty

Duration and conditions of the guarantee

The manufacturer guarantees that the products on the website www.triggerextremesports.com are free from manufacturing defects upon delivery. Unless otherwise stipulated by local law, this warranty is limited to a minimum of 1 year and a maximum of 3 years, depending on the products, from the date of purchase and is limited to the original purchaser. Information on the duration of the warranty for each product is present in the product's item sheet. This warranty does not apply in cases of normal product wear, abuse, neglect or alteration, or if the product is used in a manner other than intended. It does not guarantee scratches, scratches, cracks, cracks or other damage to parts that would be the result of normal wear or improper use. Nor is there any attempt to repair or replace parts or accessories other than the original parts and products covered by the terms of this warranty. This warranty takes precedence over any other agreement or warranty, general or special, express or implied and no representative or person is authorized to assume liability on behalf of the manufacturer in connection with the sale or use of this product. The manufacturer makes no other warranties unless expressly stated otherwise. The manufacturer declines all responsibility for any third party for the consequences that may result from the use or handling of this product by any legal or natural person.

Warranty Application

If your product has defects in materials or workmanship, we promise to repair or replace your product or the spare part at our expense. For any warranty support request please contact us via the Contact Us section or by email at info@triggerextremesports.com, indicating the specific reason for which you are returning the product, proof of purchase, as well as a photo and any other item that could help with warranty evaluation.

13. Liability

We (TRIGGER EXTREME SPORTS) are only liable for damages suffered by you, if these damages result from a breach attributable to TRIGGER EXTREME SPORTS of its contractual obligations towards you, or if our liability arises from the legislation in force.

If you have suffered damage in connection with our activities on the website www.triggerextremesports.com, our liability will be limited to the following points:

- Damage to TRIGGER EXTREME SPORTS products or any other equipment,

- The reasonable and demonstrable costs that you will have incurred in order to find the cause and the amount of the damage mentioned above,

- The reasonable and demonstrable costs that you have incurred in order to prevent or minimize the damage mentioned above,

- The maximum amount of reimbursement for damages mentioned above will be equal (if applicable) to the purchase price of the products concerned.

We cannot be held liable for any damage suffered by a third party resulting from the use of one of our products. We accept no liability for damage resulting from the misuse of any of our products.

We are not liable for damages resulting from incorrect information on the website www.triggerextremesports.com.

If you suffer damage caused by gross misconduct or willful negligence on our part, none of the restrictions in this section will apply.

14. User Generated Content

If you submit ideas, comments, questions, data, graphics, reviews, designs, customizations, or other information (including information about bulletin boards, chat rooms, or other forums on the website www.triggerextremesports.com), hereinafter "User Generated Content" on the website www.triggerextremesports.com or if you send such "User Generated Content" to TRIGGER EXTREME SPORTS through the website www.triggerextremesports.com, this Content becomes the exclusive property of TRIGGER EXTREME SPORTS.

"User Generated Content" is deemed non-confidential and we have the right to use or disclose it in any way, without commitment or notice. "User Generated Content" or any other information you submit to the www.triggerextremesports.com website must not be offensive, pornographic, defamatory, profane, illegal or likely to violate any law in force, whether under civil, criminal or religious law. You agree that any content submitted to our site is your own work and is not copied in whole or in part to any third party. Please do not send information intended to remain confidential. TRIGGER EXTREME SPORTS does not review, and you agree that TRIGGER EXTREME SPORTS has no obligation to review, "User Generated Content", that it is in no way responsible for such content, that it does not does not guarantee the accuracy, integrity or quality and cannot guarantee that no harmful, inaccurate, misleading, offensive, threatening, defamatory, illegal or otherwise objectionable content will appear on the www.triggerextremesports.com website. You acknowledge that by allowing you to access and view User Generated Content on the www.triggerextremesports.com website, TRIGGER EXTREME SPORTS is merely acting as a passive distribution intermediary and incurs no obligation to said content or any liability related to the activities of users of the website www.triggerextremesports.com. Without limiting the foregoing, you acknowledge and agree that the information, materials and opinions expressed or included in User Generated Content are not necessarily those of TRIGGER EXTREME SPORTS, nor content providers.

Without limiting the foregoing, you acknowledge and agree that TRIGGER EXTREME SPORTS has the absolute right to control, in its sole discretion, User Generated Content posted on the www.triggerextremesports.com website. Further, TRIGGER EXTREME SPORTS reserves the right to edit, update, refuse to post or remove such content, in whole or in part, for any reason or no reason, and to disclose such content as well as the circumstances relating to its transmission to a third party.

You agree that we are not obligated to use any user-generated content or to respond to such content. You agree to notify TRIGGER EXTREME SPORTS immediately in writing if any objectionable content appears on the www.triggerextremesports.com website. TRIGGER EXTREME SPORTS will make good faith efforts to investigate claims that User Generated Content violates these Terms and Conditions but (a) does not warrant to you that it will edit, remove or continue to permit the posting of specific user-generated content, whether or not it is the subject of such allegations, and (b) it shall have no responsibility for the revision, deletion or permission to continue posting of user-generated content.

Any use of content on the www.triggerextremesports.com website, including but not limited to user-generated content, is at your own risk. Without limiting the generality of the foregoing, you acknowledge and agree that TRIGGER EXTREME SPORTS is not responsible for any user-generated content that purports to give medical advice or advice regarding physical training, exercise, or diet. . Always seek the advice of your doctor or other qualified healthcare professionals about any questions you have about an illness or exercise program.

You may not display or distribute on the www.triggerextremesports.com website any content that TRIGGER EXTREME SPORTS deems, in its sole discretion, to be offensive, harassing, threatening, defamatory, obscene, constituting an imposture, fraudulent, misleading, equivocal , violating any copyright, trademark, or other intellectual property rights of other content, violating the rights of privacy and publicity, violating any other right of TRIGGER EXTREME SPORTS or a third party, illegal or otherwise objectionable to TRIGGER EXTREME SPORTS. You may not upload commercial content to the www.triggerextremesports.com website or use it to solicit others to join you or become members of any other commercial service or online organization. You may be required to agree to additional terms of use and/or register before you can display or distribute User Generated Content on the www.triggerextremesports.com website.

Use of information provided

To the extent intellectual property rights exist for User Generated Content, such rights shall vest in TRIGGER EXTREME SPORTS. To the extent that you own the Intellectual Property Rights for User-Generated Content, you transfer such rights to TRIGGER EXTREME SPORTS when you post such content on the www.triggerextremesports.com website or send it to TRIGGER EXTREME SPORTS. To the extent the foregoing is invalid, or insufficient to warrant TRIGGER EXTREME SPORTS' free use of User Generated Content, you warrant and warrant that TRIGGER EXTREME SPORTS is free to use (in whole or in part) user-generated content that you post, send or create in connection with accessing the www.triggerextremesports.com website (or contained in any communications you may send to TRIGGER EXTREME SPORTS or present on website www.triggerextremesports.com), without notice, compensation or acknowledgment of receipt, for any purpose, including, without limitation, the development, manufacture and marketing of products and services and the creation, modification or improvement of the website www.triggerextremesports.com or other products and services.

You acknowledge and agree that you will not make any claim against TRIGGER EXTREME SPORTS or any third party if they use within the meaning of the foregoing any User Generated Content that you create, post or submit.

15. Applicable law

These terms and conditions, as well as all disputes arising therefrom, including their validity, or arising from the use of the website www.triggerextremesports.com or purchases made on the website www.triggerextremesports.com, are governed by French law.

16. Information on the website

Although TRIGGER EXTREME SPORTS has developed the website www.triggerextremesports.com with the greatest care, it is possible that the information, texts, documents, images, films, soundtracks and/or other services appearing on this site may contain errors. or they are incorrect or incomplete.

TRIGGER EXTREME SPORTS accepts no liability for damage resulting from the use of the website www.triggerextremesports.com (or the inability to use it), in particular damage caused by viruses or by the incorrect or incomplete nature of the information, unless such damages are the result of willful misconduct or negligent act on the part of TRIGGER EXTREME SPORTS.

17. Links to other sites

The website www.triggerextremesports.com provides links to external websites. TRIGGER EXTREME SPORTS cannot be held responsible for the use or content of the websites to which it provides links.

18. Trademarks and copyrights on the website

All brand names, product names and titles mentioned on the website www.triggerextremesports.com are either registered trademarks or trademarks of TRIGGER EXTREME SPORTS, registered trademarks of third parties or trademarks of their respective owners. .

You are not authorized to use or reproduce any registered trademark or trademark mentioned on this site, as this constitutes an infringement of the rights of the holders. The entire design of the site, its texts, documents, films, soundtracks and/or other services, including the selection and arrangement thereof, as well as all software compilations, basic source code, the software and any other element appearing on this site are copyrighted by TRIGGER EXTREME SPORTS or its suppliers.

You are permitted to electronically copy and print in hard copy extracts from this website www.triggerextremesports.com to the extent necessary to place orders with us or use this site to make purchases.

You are not authorized for any other use of the data and information contained on this site, including reproduction for purposes other than those mentioned above, modification, distribution or republication of data.

To be able to use elements or information contained on this site, you must obtain the prior agreement of TRIGGER EXTREME SPORTS.

19. Legal notices

The Triggerextremesports.com website is published by Rainbow Skates SAS, a simplified stock company whose head office is located at 32 rue de l'Est, 92100 Boulogne-Billancourt, France.

Rainbow Skates SAS is registered with the registry of the Paris Commercial Court under:

SIREN number: 753 085 893

SIRET number (head office): 75308589300018

Intra-community VAT number: FR 39 753085893

Site host: OVH located at 2, rue Kellermann, BP 80157, 59053 Roubaix cedex 1 France

Thank you for your visit and for any comments, please contact us via the Contact Us section or by email at info@triggerextremesports.com.